Multiple features are included in this system such as a library of questions and answers which can be added in any template, survey sessions or campaigns are created for sending surveys for collecting responses from respective users or user groups. It also includes automatic distribution and a full-fledged user management module to create users and define roles & permissions. The system also has the capability to integrate with an organization’s active directory module for authentication purposes.
The main objective of a survey system is to receive responses from users on various topics and analyze the responses to measure various results. The response submitted by agents can be randomly audited and approved by the Reviewer / Approver.